Build custom CRM solutions with

experts trusted by 1500+ companies.

We build custom CRM platforms, integrate existing systems, and migrate legacy data for enterprises across industries. Work with senior engineers who’ve shipped scalable CRM applications that centralize customer data and streamline business operations.

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Trusted by CTOs at 1500+ companies

CRM DEVELOPMENT CAPABILITIES

We cover the CRM stack (and everything around it).

As a top custom CRM development company, we use a modern tech stack with a focus on proven tools. Our expertise spans 100+ technologies, so we’re equipped to support your full roadmap: CRM and beyond.

CRM DEVELOPMENT PROCESS

How we deliver CRM solutions that drive business value

We’ve refined our custom CRM development services across dozens of complex projects since 2009. Whether you need end-to-end execution or support for your in-house team, we can step in wherever you need us to move projects forward without friction.

Discovery & Requirements Analysis

We work closely with stakeholders to understand business processes and CRM objectives. This includes mapping current workflows, identifying pain points, documenting data sources, and defining success metrics.

CRM Strategy & Platform Selection

We evaluate build-versus-buy decisions, assess platform capabilities, and recommend CRM solutions. This ensures the selected approach supports both immediate needs and long-term growth.

Data Architecture & Schema Design

We design database schemas that model customer relationships, business entities, and workflow requirements. We define object hierarchies, establish data validation rules, and map relationships.

UX Design & Prototyping

We create wireframes and prototypes that validate workflows before development begins. This reduces rework by surfacing usability issues and ensuring the CRM interface matches how teams work.

Custom Development & Configuration

We build custom CRM features, configure settings, and develop integrations using APIs and middleware. Development follows modular architecture principles to support maintainability.

Integration & Data Migration

We connect the CRM with existing systems like ERP platforms, marketing automation tools, and support systems. Data migration includes cleansing legacy data and validating accuracy.

Smart Personalization

Dynamic Templates & Customization

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CRM Case Studies

Hundreds of CRM projects delivered.

From initial integration to enterprise-wide deployment, we have the experience to build CRM systems that deliver real value. It’s why 500+ clients choose us as their development partner.

Integrated Customized Salesforce CRM for a $40B Healthcare Manufacturer

A multinational healthcare company needed to integrate their custom Salesforce CRM and replace manual reporting with real-time insights. We embedded 28 senior developers over a 3.5-year engagement to build microservices connecting data flows with Salesforce. The integration replaced weekly CSV exports with real-time customer data for marketing teams. We continue to provide engineering support through staff augmentation.

Integrated Customized Salesforce CRM for a $40B Healthcare Manufacturer

Developed a Mobile Lead Generation App with HubSpot CRM Integration

Swordpoint Services needed a modern mobile app to standardize lead capture for home improvement retailers like Home Depot, Lowe's, and Costco. We developed a new version of the app using Xamarin, featuring HubSpot CRM integration and sales funnel reporting. The app manages 40,000+ annual leads and has generated $3 million in retail sales. We deployed to both app stores and migrated infrastructure to Azure.

Developed a Mobile Lead Generation App with HubSpot CRM Integration

Centralized Professional Development Platform

A career development platform serving 6,000+ professionals needed to consolidate services and integrate CRM for better data management. We provided back-end developers who built a customized platform centralizing all client services. We also connected the platform with Slack and HubSpot via APIs to streamline workflows. The integration improved data management and operational efficiency across the organization.

Centralized Professional Development Platform

Flexible engagement models

Need CRM expertise?
Plug us in where you need us most.

We customize every engagement to fit your workflow, priorities, and delivery needs.

Staff Augmentation

Get senior, production-ready developers who integrate directly into your internal team. They work your hours, join your standups, and follow your workflows—just like any full-time engineer.

Scale your lineup as needed
Get our devs on your team(s)
Manage the team yourself

Schedule a Call

Software Development Teams

Spin up focused, delivery-ready pods to handle full builds or workstreams. Together we align on priorities. Then our tech PMs lead the team and drive delivery to maintain velocity and consistency.

Scale your lineup as needed
Get an entire team working with/for you
Manage the team yourself

Schedule a Call

Software Development Outsourcing

Hand off the full project lifecycle, from planning to deployment. You define the outcomes. We take full ownership of the execution and keep you looped in every step of the way.

Scale your lineup as needed
Get an entire team working with/for you
Leave the project management to us

FAQs

Accelerate CRM development and delivery with our top-rated nearshore teams.

Find quick answers or contact our support team.

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1. How quickly can you staff a CRM development team?

We typically onboard CRM teams within 2–4 weeks. Our 4,000+ engineer bench includes CRM developers with experience in Salesforce, Microsoft Dynamics, custom development, API integrations, and data migration. This means we can assemble the right team quickly.

2. What level of experience do your CRM developers bring?

We screen over 2 million applicants annually and hire less than 1%. We only select senior engineers with 8+ years of proven experience. Our engineers have built custom CRM platforms, integrated CRM systems with complex enterprise architectures, and migrated legacy data without downtime. Our experts understand the trade-offs between custom development and platform configuration.

3. Will your team work in our time zone and integrate with our processes?

Yes. Our nearshore CRM developers work US business hours, communicate in English, and participate fully in your standups, sprint planning, and reviews. We adopt your tools, follow your processes, and operate as an extension of your in-house team.

4. Can you work with our existing CRM platform or legacy system?

Absolutely. Our engineers have worked with Salesforce, Microsoft Dynamics 365, HubSpot, Zoho, SugarCRM, custom-built CRMs, and legacy systems. We audit existing implementations, identify technical debt and integration gaps, and propose incremental improvements that don't disrupt ongoing operations.

5. Do you have experience in regulated industries?

Yes. We’ve delivered hundreds of projects for organizations operating in highly regulated industries and are ISO 27001 certified. That experience directly informs how we design and implement CRM solutions. We build with regulatory constraints in mind from day one, including strict data governance, access controls, and security controls. Our CRM work commonly incorporates encrypted data storage, audit logging, role-based access controls, and secure API design to support compliance with frameworks such as HIPAA, GDPR, and PCI-DSS.

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